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How we protect you at Tschuggen Grand Hotel

We and our staff will do our utmost to ensure that you have a relaxing and, above all, safe holiday. Nevertheless, we ask for your cooperation - please keep your distance where necessary and reasonable in order to preserve your freedom and that of other guests. In this way, together we create a safe space for a soothing time-out.

Masks are compulsory in all closed areas, despite vaccination, recovery and testing.

Mitarbeitende

Employees

  • All employees have received training in our concepts and hygiene guidelines.
  • All employees in all areas wear protective masks and are regularly tested for the Corona virus.
Öffentliche Bereiche

Public Areas

  • Hand sanitiser has been provided in all public areas.
  • All handles, control buttons, switches, door handles, handrails, counters, etc. are being disinfected more frequently.
  • Reception and concierge desks have been fitted with protective perspex screens.
  • We are happy to provide face masks and to check temperatures on request.
3 Transfer Shuttle

Transfer

  • A free transfer from the hotel to the station remains available.
  • You are welcome to use our Tschuggen Express. We kindly ask for your understanding that no more than 4 people may be in a gondola at the same time from a maximum of 2 households. Wearing a face mask is compulsory.
  • You will find disinfectant solution in every hotel vehicle.
  • All high-touch points in hotel vehicles will be disinfected after every journey.
Reinigung

Cleaning

  • The cleaning team will wear single-use gloves and protective masks in your room.
  • We have also implemented a special cleaning concept in order to provide the best possible level of protection for you.
Restaurants

Restaurants

  • All guests will be seated by a member of staff and will not be able to choose which table they sit at.
  • Room service remains available 24 / 7.
  • Hand sanitisers have been provided next to all restaurant entrances.
  • Tables should be reserved in advance.
Zimmer

Rooms

  • Magazines will no longer be provided.
  • Please let us know if you do not want your room to be cleaned during your stay with us.
Spa Bereich

Spa and Wellness Area

  • The spa reception desk has been fitted with protective perspex screens.
  • Spa employees will wear masks.
  • 2G (vaccinated or recovered) applies to all public areas and to all treatment areas.
  • 2G+ (vaccinated or recovered plus tested) applies in the sauna and steam rooms as well as in the pool area.
8 Kids Club

Mini Club

  • Our mini club is only open to children. We would ask parents to leave their little ones at the entrance.
  • Cleaning, disinfecting and airing of the whole Mini Club will be intensified.

Due to the constantly changing situation, our security measures may have to be adapted at short notice.

Tschuggen Hotel Group