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Good to Know

Opening Times

Winter and spring season from 30 November 2017 to 8 April 2018
Water world, sauna and fitness: 07.00 to 21.00 hrs.
Treatments and hair salon: 09.00 to 20.00 hrs.

Summer and autumn season from 29 June to 16 September 2018
Water world, sauna and fitness: 07.00 to 20.00 hrs.
Treatments and hair salon: 09.00 to 20.00 hrs.

 

Spa Etiquette

We aim to make your stay with us a thoroughly enjoyable experience and trust you will find the following information useful.

  • Please arrive ten minutes before your set appointment so you can begin to relax even before the treatment begins. You can also use the time to inform us of any particular health issues or medical conditions we should know about.
  • For your massages, we will provide you with disposable briefs. For treatments such as the Thai Massage we will provide you with the appropriate clothing.
  • Should you arrive late for your appointment, we regret that your treatment may have to be shortened accordingly if the therapist and/or the treatment room are already booked after you.
  • If for personal reasons you are unable to attend an appointment, please let us know at least 24 hours prior to the agreed treatment; otherwise 50% of the price will be charged. The full amount will be charged if you miss your appointment.
  • Please note that smoking is not allowed anywhere in the Tschuggen Bergoase. As a courtesy to other guests please make sure your mobile phones are switched off.
  • Please note that for our young guests we offer a seperate kids pool and therefore ask for your kind understanding that children below the age of 4 may not use the main swimming pools.

Our aim is to make your dreams come true. If the treatment you are looking for is not listed on our spa menu, please contact the spa reception desk. We will be happy to offer you the individual treatment of your choice.